NDC - Sensitive Descriptions (English)
Optum
Consumer-friendly language solution that deciphers and replaces complex medical terms and cryptic technical jargon with simplified descriptions of medical services, treatments, procedures and diagnoses (for example, heart attack replaces myocardial infarction) for the NDC code set. Available in English and Spanish.
- The descriptions are intended to reduce consumer confusion and allow consumers and those who interact with them to easily understand health care information and communicate more effectively. CCM identifies medical codes related to health topics deemed “sensitive” by state consumer privacy laws, allowing companies to prevent disclosure of sensitive health information.
- Support compliance with state privacy regulations regarding the distribution of highly sensitive health information
Add clarity to EOBs, PHRs, denial letters and other member communications. - Communicate with Spanish-speaking populations in their language, using Spanish-translated consumer descriptions.
- Comply with Medicare Advantage Organization EOB guidelines for using common language descriptors for medical codes.
- Avoid state penalties and prevent highly sensitive health information from falling into the wrong hands by applying CCM’s sensitive flags to identify and mask code descriptions on claims and health communications.
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