Chargemaster Management Solutions Video

Slow-paced, poppy electronic music plays throughout. Orange and grey icons pop up onto a blank, off-white slide. First a computer monitor with coding symbols within it. To the right of that, an icon for the balanced scales of justice. Below each icon is a corresponding word.

ONSCREEN TEXT: Coding Compliance

NARRATOR: From coding to compliance, a hospital’s revenue cycle and financial success depend on the accuracy and completeness of its charge description master.

The computer monitor and the scales of justice shift to the upper-half of the slide, now connected with a circular line of rotating grey and mustard-yellow dots. In the middle, three new icons appear. First, a dollar-sign encircled with spinning semi-circle vector arrows. To the right and just below, an orange spreadsheet is hedged with a bold gray rectangle. The cells on the left of the spreadsheet are elongated, and open-ended on the left side. Above that, a light-gray circle pops up with three darker gray lines within it, indicating a to-do list. Orange checkmarks appear beside each line. Bold yellow lines shoot out from the to-do list icon, pinging dots along the rotating circle. From the center of the slide, a circle of thick yellow and orange lines expands to wipe the slide clear. On a new slide, the Optum360° logo appears: a three-dimensional square on its side, made of squares that contain color-gradient triangles of yellow, orange, and grey. Beside that, bold grey text announces the company

ONSCREEN TEXT: OPTUM360°®

Above the ‘0’ in 360, a compass-style orange arrow points north-east. Below the logo, orange text slides up from the bottom of the screen.

ONSCREEN TEXT: Chargemaster management solutions

NARRATOR: Optum’s Three-Sixty Chargemaster management solutions help hospitals improve efficiency and eliminate the costly issues that lead to billing rejections and denials.

A new slide is split vertically in two. On the left, a white portion contains a minimalistic graphic of a one-story hospital with a door and two windows. A sign above the hospital contains the plus-sign. The right side of the slide is orange, and contains two bullet-point icons one above the other. The first point contains a stylized gear. Text appears beside it:

ONSCREEN TEXT: Improve efficiency

Beneath that, the next point contains an arrow pointing down, with a dollar-sign within it. Text appears beside it:

ONSCREEN TEXT: Eliminate costly issues

NARRATOR: With easy-to-use tools to automate chargemaster code validation, analysis, and updates.

The slide turns white, but the hospital icon remains in place. Beside it, a circular icon containing a crossed screwdriver and a wrench appears. A gray line stretches out from it, branching off into three more circular icons to the right of it. On the top branch, an orange circle contains a white checkmark within it. Text appears beside it:

ONSCREEN TEXT: Code validation

In the middle, a circle contains a bar graph and corresponding line graph above it. Text appears beside it:

ONSCREEN TEXT: Analysis

On the bottom, a circle contains three stacked rectangles with two semi-circle vector arrows surrounding them. Text appears beside it:

A gradient of yellow and orange lines swipes the slide clean from left to right.

NARRATOR: Improve productivity and remove the burden of manual chargemaster review with automation that pinpoints critical edits. Including coding and billing conflicts for services, pharmacy, and supply charge lines.

An orange bar with a thinner yellow bar beneath it contains centered text on the top of the slide, and remains for the next two slides.

ONSCREEN TEXT: Boost Data Quality with a Proprietary Coding and Billing Reference Library

In the middle of the slide, orange lines form a minimalistic graphic of a person sitting in front of a computer monitor. Text appears below it:

ONSCREEN TEXT: Our solutions make it easy to create an approval and reporting process to track and manage change history

The person disappears and the computer monitor slides to the forefront. On the screen is a spreadsheet. A spinning gear juts out from the left side of the monitor. Text appears on the bottom of the slide:

ONSCREEN TEXT: In multi-hospital system situations, the analysis compares local and/or regional CDMs to the corporate standard to ensure alignment

Three circular-icons appear to the right of the monitor, and are connected to random spaces in the spreadsheet by dashed-lines. They are stacked vertically. From top to bottom, the first represents a doctor and a patient, the second is a pill bottle with one pill within it, and the final icon is a delivery truck. The slide changes.

NARRATOR: Reduce compliance risk and help avoid coding denials with access to a searchable uniform billing editor e-book and other hospital based proprietary content such as the latest coding detail that includes future, deleted, and suggested replacement codes.

On the top of the slide, new text appears within the orange bar:

ONSCREEN TEXT: Reduce Compliance Risk with Proprietary Content

In the middle of the slide, orange lines form a minimalistic computer monitor containing two document icons on the left, and a search icon on the right side of the screen. The computer monitor disappears. Three graphics of a document line up on top of one another to form an icon on the left of the slide, and the search icon enlarges on the right of the slide. Beneath the search icon, text appears:

ONSCREEN TEXT: Searchable content

On the cover sheet of the document icon, above grey textual lines, a title is written in an orange bar.

ONSCREEN TEXT: Uniform Billing Editor ebook

The title and orange bar on the document icon disappears and is replaced with more grey textual lines. The ‘searchable content’ icon also disappears and is replaced with text:

ONSCREEN TEXT: We also offer compliance- related coding resources for health systems managing physician practices of clinics

A new title for the cover sheet of the document icon appears within an orange bar:

ONSCREEN TEXT: Future, deleted, & replacement codes

NARRATOR: Enable teams to pinpoint strategic pricing models with data that’s provided in an easy to implement format allowing comparisons of Medicare, CBSA, and peer pricing.

The slide changes. White text appears in the orange bar on the top and remains as the contents of the slide change.

ONSCREEN TEXT: Identify Strategic Pricing Models with Supportive Data

Three icons are connected through dots from left to right. The first is an icon of three people standing together. Then, a bar graph with three columns shifting from highest to lowest to middle. A line mirrors the bar graph trajectory just above it. The graph shifts as it rises and falls. Finally, three document icons are lined up, with straight grey lines on them to represent text. On the top of this, just overlapping with the top of the documents, a circle made of two semi-circle vector arrows rotates. It has a dollar-sign symbol in the center. At the bottom of the slide, text appears after an asterisk.

ONSCREEN TEXT: * Pricing analysis data is sourced from the Outpatient Standard Analytical File (OPSAF) published by Centers for Medicaid and Medicare Services (CMS).

The icon on the left of the slide enlarges and moves to the middle of the screen, becoming the only icon on the slide. Three titles appear on each ‘document.’ From right to left:

ONSCREEN TEXT: Medicare CBSA Peer pricing

NARRATOR: Attain fair and accurate revenue capture by leveraging competitive pricing and validating APC rates.

The slide changes. On the left of the screen, a minimalistic calculator is made up of orange and grey lines. An orange circle containing the dollar-sign symbol is stamped over the bottom right of the calculator. On the right side of the slide, text appears:

ONSCREEN TEXT: Our outpatient calculator helps you validate and manage outpatient ambulatory payment classification (APC) and composite APC reimbursement under Medicare

NARRATOR: Access drug payment and average wholesale pricing data.

The slide changes. On the left, an orange computer monitor has the grey caduceus symbol of two snakes weaving around a winged staff. On the right, three vertically arranged bullet points of text pop up from top to bottom.

ONSCREEN TEXT: Current average wholesale pricing (AWP) package pricing Medicare Part B average sales price (ASP) Hospital APC and outpatient prospective payment system (OPPS) drug pricing information

At the bottom of the slide, text appears after an asterisk:

ONSCREEN TEXT: *Average wholesale pricing (AWP), average sales price (ASP) data is sourced from IBM. Ambulatory payment classification (APC) and outpatient prospective payment system (OPPS) pricing data is sourced from Outpatient Standard Analytical File (OPSAF) published by Centers for Medicaid and Medicare Services (CMS).

On a new slide, a title appears in the orange bar at the top, and remains as the slide changes.

ONSCREEN TEXT: Boost Data Quality with a Proprietary Coding and Billing Reference Library

NARRATOR: Our proprietary coding and billing reference library, included in our web-based tools, helps manage some of the most critical coding, billing, and reimbursement elements, within a hospital’s chargemaster and revenue cycle.

In the center of the slide, on the screen of an orange computer monitor, is a gray rectangle with rounded edges and three orange dots in the top left. Text appears within the rectangle.

ONSCREEN TEXT: Coding and billing reference library

A black mouse cursor appears on the screen, and clicks on the text. Four new smaller rectangles, now in orange, appear within the program. Orange text appears in the center of these four rectangles.

ONSCREEN TEXT: Coding changes

Each rectangle contains unique text:

ONSCREEN TEXT: CPT®

ONSCREEN TEXT: HCPCS

ONSCREEN TEXT: ICD-10

ONSCREEN TEXT: DRG

Text runs on the bottom of the slide following an asterisk:

ONSCREEN TEXT: *CPT is a registered trademark of the American Medical Association

The computer monitor shifts to the left side of the slide, and a line branches out to the right, resulting in three vertically arranged circular orange icons with corresponding text. The top icon features a human head with coding symbols within it.

ONSCREEN TEXT: Coding

The middle icon displays a document with a dollar sign headlining it.

ONSCREEN TEXT: Billing

The bottom icon features a hand reaching out to receive three coins.

ONSCREEN TEXT: Reimbursement

Text pops up along the bottom of the slide:

ONSCREEN TEXT: Over 30 years of medical coding industry experience

The slide changes.

NARRATOR: We also offer proprietary pharmacy and supply modules for efficiently reviewing thousands of corresponding charge-lines with one click. Including: flags for edits, errors, and missing information.

Two document icons with minimalistic graphics headlining each document appear next to one another. Each has a circle with a plus symbol stamped onto the bottom right edge of the document. The first document contains the image of a pill and text beneath it:

ONSCREEN TEXT: Pharmacy module

To the right of that, the second document contains the image of a syringe and text beneath it:

ONSCREEN TEXT: Supply module

Both document icons and their corresponding text shrink, and move to the left side of the slide, vertically stacked with the pill atop the syringe. On the right, a magnifying glass icon appears, and within it orange lines of varying lengths flow past. Above the magnifying glass, text appears:

ONSCREEN TEXT: Thousands of corresponding charge lines

A black mouse cursor appears and clicks within the magnifying glass. The magnifying glass shifts to the left side of the screen, sweeping away document icons. On the left side of the screen, three orange circles containing icons appear stacked vertically, with corresponding text beside each. The top contains the caution symbol: a triangle with an exclamation point within it. Beside it:

ONSCREEN TEXT: Edits

In the middle, a circle contains an X within it. Beside it:

ONSCREEN TEXT: Errors

On the bottom, a document icon has a circle containing an X within it stamped over the bottom right. Beside it:

ONSCREEN TEXT: Missing information

NARRATOR: Is your chargemaster error-free? Help improve accuracy and reduce denials with Optum Three-Sixty’s chargemaster management solutions.

The slide changes. The titular orange bar on the top is removed. A computer monitor containing a spreadsheet within it centers the slide. The magnifying glass swings over it, and an icon appears within it of an orange circle containing a white checkmark. This image now moves to the left side of the slide on a white background. The right side of the slide now has an orange background, and two icons with corresponding text are stacked vertically. The top icon is a document with an orange checkmark running over it. Beside it:

ONSCREEN TEXT: Improve accuracy

Below that, a thick arrow points down, with an X inside it. Beside it:

ONSCREEN TEXT: Reduce denials

The slide wipes away to white.

NARRATOR: To learn more, please contact us today.

The Optum360° logo appears in the top-center of the slide.

ONSCREEN TEXT: OPTUM360°®

Beneath it, in orange text:

ONSCREEN TEXT: Chargemaster management solutions

Beneath that, in gray text:

ONSCREEN TEXT: Optum360coding.com/chargemaster

The music fades with a subtle, soothing attenuation

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